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Our Core Values
At A&P's Core
At A&P, we provide a fast, innovative and fun environment for our Associates and customers alike. Our mission is to make every Associate and Customer feel Welcome, Important and Appreciated, which paves the way for a harmonious work atmosphere at our corporate headquarters and a pleasant shopping experience in our stores. Our mission is at the root of everything we do, defining our core values and guiding how we operate as individuals and as a company.
Think Customer First
- Customers are the reason we're in business. So we set priorities based on the question: "How will this serve them?"
- We serve two kinds of Customers: internal (our fellow employees) and external (our shoppers, vendors and business partners). We serve both groups with equal passion.
Dignity and Respect
- We see and value the uniqueness of every Customer and Associate and believe everyone deserves to be treated with dignity and respect.
- When we interact with Customers, we make them feel Welcome, Important, and Appreciated.
Talent Investment
- We believe that when you build up the people, they will build the business. Therefore, we choose to invest in our Associates by continually providing opportunities for development and growth.
- A&P encourages its Associates to continually seek out fresh ideas and approaches. We are a culture of "responsible learners," who identify our skill gaps and fill them in with self-learning.
Integrity
- People want to do business with those they can trust. To earn that trust, we are true to our word and keep our promises.
- We are committed to being upstanding corporate citizens in the communities we serve.
Accountability
- Each of us makes a daily contribution to the success of our Company. In that sense, we are all owners.
- We show pride in our ownership by taking responsibility for all aspects of our work. We follow through completely and measure our results.
Teamwork
- We work as a team, because while any individual idea or effort may be great, collaboration will only make it better.
- The most important job of any manager is to develop people to be experts and leaders themselves. This is how we build strong teams.
Sustainability
- We stay connected to the community through charitable giving and service.
- Sustainability guides our long-range planning. We make business decisions that are designed to help our company prosper for another 150 years.
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